Website Terms of Use

 

1                  About my Terms

1.1             Thank you so much for visiting my website www.rebekahedwards.co.uk. These Terms explain how you may use this Site.

1.2             References in these Terms to the Site include all associated web pages.

1.3             You should read these Terms carefully before using the Site.

1.4             By accessing or using the Site or otherwise indicating your consent, you agree to be bound by these Terms and the documents referred to in them.

1.5             If you do not agree with or accept any of these Terms, you should stop using the Site immediately.

1.6             If you have any questions about the Site, please contact me by e-mail: rebekahedwardsblog@gmail.com

1.7             Definitions

Content

means any text, images, video, audio or other multimedia content, software or other information or material submitted to or on the Site;

Terms

means these terms and conditions of use as updated from time to time under clause 11;

Acceptable use policy

means the policy set out at the end of these Terms

Cookie policy

means the policy here https://www.rebekahedwards.co.uk/cookie-policy, which governs how I use cookies in the Site;

I, me or my

 means Rebekah Edwards trading as Rebekah Edwards Physiotherapy Coach and Mentor of 59542, PO Box 4336, Manchester, M61 0BW.  

Online terms and conditions for the supply of goods or services

means any terms and conditions which will apply to you ordering goods or services using the Site;

Privacy policy

means the policy https://www.rebekahedwards.co.uk/privacy-policy, which governs how I process any personal data collected from you;

Submission

means any text, images, video, audio or other multimedia content, software or other information or material submitted by you or other users to the Site;

You or your

means the person accessing or using the Site or its Content.

1.8             Your use of the Site means that you must also comply with my Acceptable Use policy, my Privacy policy, my Cookie policy and my Online terms and conditions for the supply of goods or services, where applicable.

2                  Using the Site

2.1             The Site is for your personal use only.

2.2             You agree that you are solely responsible for any costs and expenses you may incur in relation to your use of the Site.

2.3             I seek to make the Site as accessible as possible. If you have any difficulties using the Site, please contact me at rebekahedwardsblog@gmail.com.

2.4             I may prevent or suspend your access to the Site if you do not comply with any part of these Terms, any terms or policies to which they refer or any applicable law.

3                  Ownership, use and intellectual property rights

3.1             This Site and all intellectual property rights in it including but not limited to any Content are owned by me. Intellectual property rights means rights such as: copyright, trademarks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world). I reserve all of my rights in any intellectual property in connection with these Terms. This means, for example, that I remain owner of them and free to use them as I see fit.

3.2             Nothing in these Terms grants you any legal rights in the Site other than as necessary to enable you to access the Site.

4                  Submitting information to the Site

4.1             While I try to make sure that the Site is secure, I cannot guarantee the security of any information that you supply to me and therefore I cannot guarantee that it will be kept confidential. For that reason, you should not submit to the Site any information that you regard as confidential, commercially sensitive or valuable.

4.2             I may use any Submissions as I see reasonably fit on a free-of-charge basis. I shall not be legally responsible to you or anybody else for any use of Submissions.

5                  Accuracy of information and availability of the Site

5.1             While I try to make sure that the Site is accurate, up-to-date and free from bugs, I cannot promise that it will be. Furthermore, I cannot promise that the Site will be fit or suitable for any purpose. Any reliance that you may place on the information on this Site is at your own risk.

5.2             I may suspend or terminate operation of the Site at any time as I see fit.

5.3             Content is provided for your general information purposes only and to inform you about me and my products and news, features, services and other websites that may be of interest. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes.

5.4             While I try to make sure that the Site is available for your use, I do not promise that the Site is available at all times nor do I promise the uninterrupted use by you of the Site.

6                  Hyperlinks and third-party sites

The Site may contain hyperlinks or references to third-party websites other than the Site. Any such hyperlinks or references are provided for your convenience only. I have no control over third-party websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third-party website does not mean that I endorse that third-party's website, products or services. Your use of a third-party site may be governed by the terms and conditions of that third-party site.

Acceptable Use Policy

7                  Acceptable use

7.1             As a condition of your use of the Site, you agree:

7.1.1         not to use the Site for any purpose that is unlawful under any applicable law or prohibited by these Terms

7.1.2         not to use the Site to commit any act of fraud;

7.1.3         not to use the Site to distribute viruses or malware or other similar harmful software code;

7.1.4         not to use the Site for purposes of promoting unsolicited advertising or sending spam;

7.1.5         not to use the Site to simulate communications from me or another service or entity in order to collect identity information, authentication credentials, or other information (‘phishing’);

7.1.6         not to use the Site in any manner that disrupts the operation of my Site or business or the website or business of any other entity;

7.1.7         not to use the Site in any manner that harms minors;

7.1.8         not to promote any unlawful activity;

7.1.9         not to represent or suggest that I endorse any other business, product or service unless I have separately agreed to do so in writing;

7.1.10      not to use the Site to gain unauthorised access to or use of computers, data, systems, accounts or networks; and

7.1.11      not to attempt to circumvent password or user authentication methods.

8                  Interactive services

8.1             I may make interactive services available on the Site, for example areas where you can comment on Content.

8.2             I am not obliged to monitor or moderate Submissions to my interactive services. Where I do monitor or moderate Submissions, I shall indicate how this is performed and who should be contacted in relation to any Submission of concern to you.

8.3             I may remove or edit any Submissions to any of my interactive services whether they are moderated or not.

8.4             Any Submission you make must comply with my Submission standards set out below.

9                  Submission standards

9.1             Any Submission or communication to users of my Site must conform to standards of accuracy, decency and lawfulness, which shall be applied in my discretion, acting reasonably. In particular, you warrant that any Submission or communication is:

9.1.1         your own original work and lawfully submitted;

9.1.2         factually accurate or your own genuinely held belief;

9.1.3         provided with the necessary consent of any third-party;

9.1.4         not defamatory or likely to give rise to an allegation of defamation;

9.1.5         not offensive, obscene, sexually explicit, discriminatory or deceptive; and

9.1.6         unlikely to cause offence, embarrassment or annoyance to others.

10               Linking and framing

10.1          You may create a link to my Site from another website without my prior written consent provided no such link:

10.1.1      creates a frame or any other browser or border environment around the content of my Site;

10.1.2      implies that I endorse your products or services or any of the products or services of, or available through, the website on which you place a link to my Site;

10.1.3      displays any of the trademarks or logos used on our Site without our permission or that of the owner of such trademarks or logos; or

10.1.4      is placed on a website that itself does not meet the acceptable use requirements of this Policy.

10.2          I reserve the right to require you to immediately remove any link to the Site at any time, and you shall immediately comply with any request by me to remove any such link.

11               Using my name and logo

11.1          You may not use my trademarks, logos or trade names except in accordance with these Terms.

12               Breach

12.1          I shall apply these Terms in my absolute discretion. In the event of your breach of the Terms I may terminate or suspend your use of the Site, remove or edit Submissions, disclose Submissions to law enforcement authorities or take any action I consider necessary to remedy the breach.

13               Limitation on my liability

13.1          Except for any legal responsibility that I cannot exclude in law (such as for death or personal injury), I am not legally responsible for any:

13.1.1      losses that:

(a)              were not foreseeable to you and me when these Terms were formed; or

(b)              that were not caused by any breach on my part

13.1.2      business losses.

14               Variation

No changes to these Terms are valid or have any effect unless agreed by me in writing. I reserve the right to vary these Terms from time to time. My updated terms will be displayed on the Site and by continuing to use and access the Site following such changes, you agree to be bound by any variation made by me. It is your responsibility to check these Terms from time to time to verify such variations.

15               Disputes

15.1          I shall try to resolve any disputes with you quickly and efficiently.

15.2          If you are unhappy with me please contact me as soon as possible to let me know.

15.3          If you want to take court proceedings, courts of England and Wales will have exclusive jurisdiction in relation to these Terms.

15.4          The laws of England and Wales will apply to these Terms. 

Online terms and conditions for the sale of digital products

 

We are so delighted you have decided to place an order with us!  Please read the following important terms and conditions before you buy anything on our website.

Certain sections of these terms only apply to you if you are a ‘consumer’, that is if you are an individual acting for purposes which are wholly or mainly outside your business or profession.  We shall let you know the relevant sections.

Here is a summary of some of your key rights:

By law, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, SI 2013/3134 say that if you are a consumer we must give you certain key information before a legally binding contract between you and us is made (see below). We will give you this information in a clear and understandable way. Some of this information is likely to be obvious from the context. Some of this information is also set out in this contract, such as information on our complaint handling policy.

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that up to 14 days after receiving your products, in some cases, if you are a consumer, you can change your mind and get a full refund – see the section on the ‘Cooling Off Period’ below but please note that once you have started streaming, downloading or accessing the product in any way you will lose your right to cancel.

The Consumer Rights Act 2015 says products must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your product you're entitled to the following:

up to 30 days: if your products are faulty, then you can get a refund;

The information in this summary box summarises some of your key rights. It is not intended to replace the contract below which you should read carefully.

This contract sets out:

•                  your legal rights and responsibilities;

•                  our legal rights and responsibilities; and

•                  certain key information required by law.

In this contract:

•                  ‘We’, ‘us’ or ‘our’ means Rebekah Edwards Physiotherapy Coach and Mentor and

•                  ‘You’ or ‘your’ means the person using our site to buy products from us.

If you would like to talk to us about any aspect of this contract, please contact us by:

email at rebekahedwardsblog@gmail.com

Who are we?

I am a sole trader and my trading address is Rebekah Edwards Physiotherapy Coach and Mentor 59542, PO Box 4336, Manchester, M61 0BW, United Kingdom

 

1                  Introduction

1.1             If you buy products on our site you agree to be legally bound by this contract.

1.2             When buying any products you also agree to be legally bound by:

1.2.1         our website terms and conditions and any documents referred to in them;

1.2.2         specific terms which apply to certain products. If you want to see these specific terms, please visit the relevant webpage for the products.

The above documents form part of this contract as though set out in full here.

2                  Your privacy and personal information

2.1             Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities if you have a query or complaint about the use of your personal information.

2.2             Our Privacy Policy is available here www.rebekahedwards.co.uk/privacy-policy

3                  Ordering products from us

3.1             Below, we set out how a legally binding contract between you and us is made.

3.2             You place an order on the site by adding item to basket and clicking on the ‘buy now’ button.

3.2.1         When you place your order at the end of the online checkout process by clicking on the buy now button, we will acknowledge it by email. This acknowledgement does mean that your order has been accepted, see below.

3.2.2         We may contact you to say that we do not accept your order. This is typically for the following reasons:

(a)              the products are unavailable;

(b)              we cannot authorise your payment; or

(c)               there has been a mistake on the pricing or description of the products.

3.2.3         We will only accept your order when we email you to confirm this or deliver the products, whichever happens earlier. At this point a legally binding contract will be in place between you and us.

3.3              If you are under the age of 18 you may not buy any products from the site.

4                  Right to cancel this contract.

4.1             Subject to 4.2, you may not cancel your purchase of digital products unless the content is faulty.

4.2             If you are a consumer and you have not started to download, stream, or access the products in any way, you have the right to cancel this contract within 14 days of placing your order without giving any reason. This only applies if you are a consumer; if you purchase the products for business purposes you do not have any right to cancel unless the products are faulty.

4.3             The cancellation period under 4.2 will expire 14 days after the date you place your order.

4.4             To exercise the right to cancel under 4.2, you must inform us of your decision to cancel this contract by a clear written statement (eg a letter sent by post or email). Remember you only have this right if you have not accessed the products in any way.

4.5             To meet the cancellation deadline, you need to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

5                   Effects of cancellation

5.1             If you cancel this contract in accordance with 4.2, we will reimburse to you all payments received from you.

5.2             We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this contract.

5.3             We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

6                  Delivery

6.1             If the product is a one-off purchase of digital content, we will make the digital content available for download by you as soon as we accept your order.

6.2             If the product is to be delivered in instalments we shall supply the digital content to you as specified in the product description.

6.3             If something happens which:

6.3.1         is outside of our control; and

6.3.2         affects the estimated date of delivery;

we will let you have a revised estimated date for delivery of the products.

6.4             Unless you and we agree otherwise, if we cannot deliver your products within 30 days, we will:

6.4.1         let you know;

6.4.2         cancel your order; and

6.4.3         give you a refund.

7                  Payment

7.1             We accept payment by Google Pay and credit/debit card and any other method of payment you agree with us.

7.2             We will do all that we reasonably can to ensure that all of the information you give us when paying for the products is secure by using an encrypted secure payment mechanism. However, in the absence of negligence on our part, any failure by us to comply with this contract or our Privacy Policy or breach by us of our duties under applicable laws we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorised access to any information that you give us.

7.3             The price of the products includes VAT at the applicable rate.

8                  Nature of the products

8.1             If you are a consumer, the Consumer Rights Act 2015 gives you certain legal rights (also known as ‘statutory rights’), for example, that the products:

8.1.1         are of satisfactory quality;

8.1.2         are fit for purpose;

8.1.3         match the description.

8.2             We may discontinue or modify products at any time without prior notice.

9                  Faulty products

9.1             If you are a consumer, your legal rights under the Consumer Rights Act 2015 (also known as ‘statutory rights’), are set out at the top of this contract. They are a summary of your key rights. For more detailed information on your rights and what you should expect from suppliers of products, you can find out more from Citizens Advice on their website www.citizensadvice.uk or call them on 03454 04 05 06.

9.2             If you are a consumer, nothing in this contract affects your legal rights under the Consumer Rights Act 2015. You may also have other rights under common law.

9.3             Please contact us using the contact details at the top of this page within 7 days, if the products we supply are faulty and you wish to discuss with us the possibility of:

9.3.1         us repairing the products;

9.3.2         us replacing the products;

9.3.3         a price reduction; or

9.3.4         a refund.

10               End of the contract

If this contract is ended it will not affect our right to receive any money which you owe to us under this contract.

11               Limit on our responsibility to you

11.1          Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury) or arising under applicable laws relating to the protection of your personal information, we are not legally responsible for:

11.1.1      losses that:

(a)              were not foreseeable to you and us when the contract was formed; or

(b)              that were not caused by any breach on our part; and

11.1.2      business losses.

12               Entire Agreement

These terms constitute the entire agreement between us in relation to your purchase. You acknowledge that you have not relied on any statement, promise, assurance or warranty given by or on behalf of us which is not set out in these terms and that you shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this agreement.

13               Disputes

13.1          We will try to resolve any disputes with you quickly and efficiently.

13.2          If you are unhappy with:

13.2.1      the products;

13.2.2      our service to you; or

13.2.3      any other matter;

please contact us as soon as possible.

13.3          If you and we cannot resolve a dispute using our internal complaint handling procedure, and either of us want to take court proceedings, the relevant courts of England and Wales will have exclusive jurisdiction in relation to this contract.

13.4          The laws of England and Wales will apply to this contract.